Terms & Conditions

Last Updated: January 1, 2026

Please read these Terms & Conditions ("Terms") carefully before using the Campa Cola Store website, mobile application or any of our services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing our website or using any of our services, applications or dealer-operated showrooms, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. For retail partnerships, official business registration (GST) is mandatory.

2. Use of Our Website

2.1 Permitted Use

You may use our website for lawful personal and informational purposes. You agree not to use the site to post false or misleading information, infringe intellectual property rights, conduct unauthorised data scraping, or engage in any activity that disrupts our services.

2.2 Account Registration

To access certain features (booking history, dealership portal), you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Notify us immediately at security@campacolastore.in of any unauthorised account access.

  • All prices displayed on our website and in our catalogs are in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
  • We reserve the right to modify booking amounts and unit prices at any time without prior notice.
  • The ₹999 booking amount must be paid in full at the time of placing an online request. We accept major credit/debit cards, UPI, net banking and popular wallets.
  • Campa Cola Store is not responsible for failed transactions due to technical issues at the payment gateway.

4. Cancellation & Refund Policy

Booking & Delivery

Booking amounts (₹999) are non-refundable except in cases where a dealership application is rejected by our regional team. Once a refrigerator unit is delivered and installed, it cannot be returned unless found to be mechanically defective within the warranty period.

Custom Wraps & Skins

Custom design wraps are non-refundable once the printing process has started. If the wrap is damaged during application by our official technician, a free replacement will be provided.

5. Intellectual Property

All content on our website and marketing materials — including the Campa Cola Store name, logo, trademarks, wrap designs, photographs, text, graphics and software — are protected. You may not reproduce, distribute, modify, or publicly display any of our content without prior written permission.

6. Dealership Terms

Dealership enquiries and retail partnership agreements are governed by a separate Dealership Agreement. Nothing on this website constitutes a binding offer. All arrangements are subject to site survey and payment of applicable security deposits.

7. Limitation of Liability

To the fullest extent permitted by law, Campa Cola Store shall not be liable for any indirect, incidental, consequential or punitive damages arising from:

  • Your use of or inability to use our website or services.
  • Errors or omissions in the content of our website.
  • Unauthorised access to your personal data due to events beyond our reasonable control.
  • Property damage resulting from non-compliance with installation electrical requirements.

Our total liability shall not exceed the amount paid by you for the relevant product or service in the 30 days preceding the claim.

8. Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute arising under or in connection with these Terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

9. Amendments

We reserve the right to update these Terms at any time. Material changes will be communicated via email to registered users and a prominent notice on our website. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

10. Contact

Campa Cola Store — Legal Department

Email: support@campacolastore.in | Phone: 1800-CAMPA-COOL
Address: 501, Campa Tower, Worli, Mumbai – 400018, Maharashtra, India